On Hold Audio/Data Compression - Social Sound Design most recent 30 from http://socialsounddesign.com2013-05-19T08:49:55Zhttp://socialsounddesign.com/feeds/question/7424http://www.creativecommons.org/licenses/by-nc/2.5/rdfhttp://socialsounddesign.com/questions/7424/on-hold-audio-data-compressionOn Hold Audio/Data Compressiong.a.harry2011-04-20T21:00:11Z2011-04-20T21:41:52Z
<p>Anybody know what kind of algorithms/applications they use for this? Cuz I'm on hold right now and whenever the music overloads the system there's this wicked pink noise distortion that takes over the entire signal. I want to use it on everything.</p>
http://socialsounddesign.com/questions/7424/on-hold-audio-data-compression/7425#7425Answer by Rishi Dani for On Hold Audio/Data CompressionRishi Dani2011-04-20T21:41:52Z2011-04-20T21:41:52Z<p>In India, when I was recording localization IVRs, they used A-law 8-bit/8-kHz. I am not sure whether it is the international standard for telecom services. I am sure Europe is A-law algorithm as well and Northern America has u-law (Mu-Law) algorithm.</p>