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A film I worked on that I mixed in stereo is being shown at a cinema on Saturday. The director went today to check the setup and test the film, on testing apparently the audio sounds very tinny and there's no bass.
The projectionist is saying that he can't do anything about it as my mix is not in 5.1.
Is this normal? I would suspect that a cinema would be able to do both. Is the projectionist being a bit of difficult?
He's also claiming he can't alter the brightness of the screen without changing the bulbs, which sounds very odd to me.
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Don't panic. Check the LFE channel if you have done a 5.1 job. If not (as I imagine), simply pump up the subfrequencis (I think Rbass by Waves could be great).
Hope is not too late...
Most Cinema's sadly have NOBODY who knows about the sound system. In recent years I've learned far too much about Dolby Cinema Processors. Some things to look out for:
Most Cinema's STILL take the analog outs of the BluRay player to their Cinema Processors Non-Sync input... even if they're runniing digital to the projector - most CP's can't take the AC3 from a BluRay or DVD (The CP850 does but the older 750 and 650 and anything else does not unless they have the DMA8 converter). In that case 5.1 won't happen... it's essentially PL/PLII decoding, which can cause it's own issues. In that case, do a quick Google search on the Processor - there are a number of settings that can royally screw up your soundtrack.
EDIT; Just double checking... the 650 DOES do AC3 in some confifgurations as well as the 750!